The mission of Community Legal Aid is to protect and advance the legal rights of low-income, elderly and other disenfranchised people in order to secure access to basic needs and to challenge institutional barriers to social and economic justice.

Vision

All low-income and elderly households in Central and Western Massachusetts will have ready access to top quality legal assistance that will empower them in their struggle to meet their daily needs and maximize their opportunities to achieve self-sufficiency.

Core Values

Empowerment
Our legal advocates work in partnership with the community, helping their clients take control over their lives and the resolution of their legal problems.

Respect
Our legal advocates treat their clients with respect and are responsive to client concerns, consistently pursuing client-defined goals and encouraging their clients to actively participate in decision making.

Proficiency
Our legal advocates are proficient in their areas of specialization, possessing the requisite knowledge, skill, thoroughness and preparation necessary to effectively advocate for their clients.

Diligence
Our legal advocates are diligent in their representation of clients and zealous in their pursuit of justice in order to provide their clients with a prompt resolution of their legal claims.

Cultural Competence
Our legal advocates are culturally competent and sensitive to differences in values, attitudes and behaviors, and have the capacity to work effectively with culturally varied clients.